Privacy Policy

As VipGo Transfer, we value the privacy of our visitors and customers. This Privacy Policy explains what information may be processed when you visit the vipgotransfer.com website or use our services, the purposes for which this information may be used, and our practices for protecting your privacy.

1. Information That May Be Collected

The following information may be processed when you make a transfer reservation through our website, contact us, or use our services:

  • First and last name
  • Phone number
  • Email address
  • Passenger information
  • Transfer date and time
  • Pick-up and drop-off locations
  • Hotel or accommodation information
  • Flight number and flight information
  • Number of passengers and pieces of luggage
  • Special requests related to the reservation
  • IP address
  • Browser and device information
  • Website usage and visit information
  • Technical information obtained through cookies

The processing of information is intended only to the extent necessary for providing the service, managing reservations, communicating with customers, ensuring security, and fulfilling applicable legal obligations.

2. Purposes of Processing Personal Data

The collected information may be used for the following purposes:

  • Creating and managing transfer reservations
  • Planning the transfer operation for the reservation holder and passengers
  • Organizing airport meet-and-greet services and vehicles
  • Checking flight information
  • Responding to customer requests
  • Improving service quality
  • Ensuring website security
  • Detecting technical problems
  • Measuring and improving website performance
  • Measuring the performance of advertising campaigns
  • Fulfilling legal obligations

3. Google and Advertising Services

VipGo Transfer may use Google Analytics, Google Ads and similar measurement or advertising technologies provided by Google to evaluate website performance, understand visitor behavior, and measure the effectiveness of advertising campaigns.

Within the scope of these services, technical data such as pages visited, interactions on the website, approximate location information, device and browser characteristics, advertising interactions, and conversion information may be processed using cookies and similar technologies.

The scope of the technologies used may vary depending on the services active on the website and the visitor's cookie preferences.

Where required, advertising and analytics cookies are activated based on the user's preferences or consent.

4. Google Ads Conversion Tracking

Conversion tracking technologies may be used to evaluate the performance of advertisements published through Google Ads.

For example, if a visitor arrives at our website through an advertisement and subsequently makes a reservation, uses a contact button, or completes another defined action, this information may be used to measure the performance of advertising campaigns.

These data may be evaluated to improve the performance of our advertisements and website.

5. Cookies

vipgotransfer.com may use cookies to ensure the proper functioning of the website, remember user preferences, measure performance, and, where permitted, evaluate advertising activities.

For detailed information about the use of cookies, please refer to our Cookie Policy page.

6. Sharing of Information

Your personal information is not sold without authorization for commercial purposes.

However, to the extent necessary to provide the service, information may be shared with authorized personnel involved in transfer operations, service providers, technical infrastructure providers, payment service providers, and authorized public authorities where legally required.

Such sharing is limited to the extent necessary to provide the service or fulfill legal obligations.

7. Data Security

Reasonable technical and administrative security measures are implemented to protect personal data against unauthorized access, alteration, disclosure, or loss.

However, it should be noted that no method of data transmission over the internet can guarantee absolute security.

8. Data Retention

Personal data may be retained for the period necessary for the purpose for which it is processed and within the statutory retention periods prescribed by applicable legislation.

When the requirement for retention expires, the data may be deleted, destroyed, or anonymized in accordance with applicable legislation and available technical means.

9. User Rights

Under applicable legislation, users may have the right to learn whether their personal data is being processed, request information about the data being processed, request correction of inaccurate or incomplete information, and, where the conditions specified by applicable legislation are met, request the deletion or destruction of their data.

You may contact VipGo Transfer regarding requests within this scope.

10. Third-Party Links

Our website may contain links directing users to third-party websites or services. VipGo Transfer is not responsible for the privacy practices of these websites.

When visiting another website, we recommend reviewing the privacy policy of the relevant website.

11. Changes to the Privacy Policy

This Privacy Policy may be updated due to changes in legislation, technologies used, or the services provided.

The current policy becomes effective from the date it is published on vipgotransfer.com.

12. Contact

If you have any questions regarding our Privacy Policy, your personal data, or your reservation information, you may contact us.

VipGo Transfer
Phone: 0850 242 02 99
Web: vipgotransfer.com